Automotive Service Advisor

MileOne Autogroup; Baltimore (MD); On-site; USD 31,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced Automotive Service Advisor to join their dynamic team in Baltimore. In this role, you will greet customers, consult on service needs, and ensure a positive experience. With competitive compensation and unlimited earning potential, this position offers excellent career advancement opportunities and a supportive work environment. Join a company that values employee growth and fosters a culture of success, where your contributions will be recognized and rewarded.

Benefits

Health Benefits

Financial Benefits

Training and Mentoring Programs

Employee Purchase Programs

Qualifications

• Prior experience as a dealership service advisor is required.
• Ability to interpret safety rules, manuals, and procedures.

Responsibilities

• Provide excellent customer service and manage service appointments.
• Address and resolve customer complaints effectively.

Skills

Customer Service

Basic Knowledge of Vehicle Functions

MS Office Proficiency

Basic Math Skills

Job description

Automotive Service Advisor

Apply to: Baltimore, MD | Full time | Posted 2 Days Ago | Job Requisition ID: R12938

Job Description

Heritage Hyundai Towson is seeking an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department. The role involves greeting customers and consulting with them on their vehicle service needs.

**Previous dealership service advisor experience required**

Experience & Benefits

• Competitive compensation with unlimited earning potential, $31,200 - $120,000
• Opportunities for career advancement
• Positive, success-driven work environment
• Training and mentoring programs

Responsibilities

• Provide excellent customer service, including vehicle care and warranty specifications
• Schedule and manage service appointments and estimates
• Address and resolve customer complaints

Qualifications

• Prior experience as a dealership service advisor is required
• Basic knowledge of vehicle functions and operations
• Ability to interpret safety rules, manuals, and procedures
• Proficiency in MS Office, internet, and basic math skills

Employee Benefits

MileOne offers health and financial benefits, training, mentoring, employee purchase programs, and more, emphasizing taking care of our employees to foster a positive workplace and successful company culture.

MileOne Autogroup is an equal opportunity employer and maintains a drug-free workplace.

Additional Information

Salary Range: $31,200 - $100,000

Zip Code: 21204

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We represent 24 brands across 66 dealerships and 8 body shops, with a commitment to employee growth, benefits, and a rewarding career environment.