Automotive Service Advisor

Antwerpensecuritynissan; Catonsville (MD); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking automotive dealership as an Automotive Service Advisor, where your exceptional communication and customer service skills will shine. This role offers a dynamic environment focused on building client relationships and providing tailored product solutions. With a competitive pay plan and opportunities for advancement, you will thrive in a supportive team dedicated to customer care. Enjoy Sundays off and comprehensive benefits including medical, dental, and vision insurance. If you have a self-starter mentality and a passion for the automotive industry, this is the perfect opportunity for you.

Benefits

Sundays Off

Competitive Pay

Aggressive Pay Plan with No Caps

Opportunities for Advancement

Sales Training and Certification Program

Medical, Dental, and Vision Insurance

401K Retirement Plan

Qualifications

• Minimum of 2 years experience as a Service Advisor preferred.
• Excellent customer service skills are essential.

Responsibilities

• Understand customer problems and coordinate appropriate service.
• Manage customer expectations regarding service delivery.

Skills

Customer Service Skills

Communication Skills

Self-starter Mentality

Interpersonal Skills

Education

High School Diploma

Automotive Service Experience

Tools

Reynolds and Reynolds

Job description

AUTOMOTIVE SERVICE ADVISOR

Dealership

Antwerpen Hyundai of Catonsville
6440 Baltimore National Pike
Catonsville, MD 21228

Job Type: Full-Time

NOW HIRING! Experienced Service Advisors who would like to write service and join our team at our Hyundai Dealership in Baltimore, MD. Qualified applicants must have excellent communication skills and enjoy working as part of a team dedicated to customer care.

Job Summary

We are seeking an Automotive Service Advisor to join our growing team! The ideal candidate will be ambitious, possess excellent interpersonal skills, and be capable of meeting and exceeding goals. Daily responsibilities include developing client relationships and providing product solutions tailored to our customers' needs.

Benefits

• Sundays Off
• Competitive Pay
• Aggressive Pay Plan with No Caps
• Opportunities for Advancement and Career Growth
• Sales Training and Certification Program
• Medical, Dental, and Vision Insurance
• 401K Retirement Plan

Requirements

• Excellent customer service skills are essential
• Minimum of 2 years experience as a Service Advisor preferred
• Reynolds and Reynolds experience highly preferred
• Clean driving record and valid driver’s license
• Self-starter mentality and ambitious spirit
• Professional grooming and personal appearance
• Willingness to learn new products and a desire to improve

Job Duties

• Understand customer problems and coordinate appropriate service
• Prioritize required services and present options
• Manage customer expectations regarding service delivery
• Keep customers updated on repair needs and completion times