Automotive Service Advisor

Guntersville Chevrolet; Shelbyville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Compensation Plan

Health Benefits (Medical, Dental, Vision)

Paid Holidays

Job summary

Guntersville Chevrolet is seeking an Automotive Service Advisor to join its team in Shelbyville, Tennessee. The role involves greeting customers, preparing accurate estimates, and ensuring exceptional customer service.

The ideal candidate has a proven track record in customer satisfaction, previous experience in similar roles, and fluency in Spanish is preferred. The company offers a positive work culture with competitive compensation and growth opportunities.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor or assistant lane manager.
• Very energetic personality and personal integrity.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Prepare accurate estimates for labor and parts.
• Explain completed work and charges to customers.

Skills

Customer satisfaction

Bilingual/Fluent in Spanish

Computer skills

Job description

Newton Motor Group is looking for an Automotive Service Advisor to join our growing team!

The estimated salary for this position is $-$ based on experience and performance.

What We Offer

• Competitive Compensation Plan
• Career Growth Opportunities
• Work / Life Balance
• Flexible Schedules
• Paid Holidays
• Positive Work Culture
• Health Benefits (Medical, Dental, Vision)
• Financial Savings Plan (401K)
• Opportunity to Pick-Up Additional Hours
• Employee Vehicle Purchase and Service Discounts
• Ongoing Training and Education

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional customer satisfaction
• Past experience as aservice advisor, assistant lanemanagerorserviceconsultant
• Ford experience preferred
• Bilingual/ Fluent in Spanish
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Newton Motor Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.