Automotive Service Advisor: Growth, Flexible Schedule, Benefits

Newton Ford South

Guntersville (AL)

On-site

USD 35,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Career growth

Work/Life balance

Flexible schedules

Paid holidays

Positive work culture

Health benefits

401K

OT hours

Vehicle discounts

Ongoing training

Job summary

Newton Motor Group in Alabama is seeking an Automotive Service Advisor to join our growing team. You will greet customers, collect vehicle information, and clearly communicate symptoms and maintenance needs.

The ideal candidate has proven customer satisfaction, experience as a service advisor or related role, and a passion for long-term growth with a family-like, inclusive workplace offering training, benefits, and competitive pay.

Qualifications

Proven record of achieving exceptional customer satisfaction.
Past experience as a service advisor, assistant lane manager or service consultant.
Very energetic personality.

Responsibilities

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers