Automotive Service Advisor

Midlands-Honda-; New York (NY); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts

Job summary

Midlands Honda is actively seeking Experienced Automotive Service Advisors to join our high-volume service team in Columbia, SC. Competitive compensation with yearly earning potential and top performer bonuses are offered.

The role emphasizes customer experience, CRM proficiency, and clear communication within a dynamic dealership setting. We provide comprehensive benefits and opportunities for advancement, with a flexible 5-day work week and alternating Saturdays.

Qualifications

• Ability to guide customers through the service process.
• Proven experience delivering a strong customer experience.
• Experience using CRM software to manage customer interactions.
• Excellent communication skills and high emotional intelligence.

Responsibilities

• Guide customers through the service process and keep them informed.
• Deliver excellent customer service and resolve issues promptly.
• Coordinate with service team to streamline the customer journey.

Skills

CRM Software Experience

Customer Service Experience

Communication Skills

Emotional Intelligence

Job description

Job DetailsJob Location: Midlands Honda - Columbia, SC 29203Salary Range: $60,000.00 - $100,000.00 Commission/yearJob Shift: Open to Closing$60k-$100k+ Yearly Earning Potential for Top Performers

Yearly Accrued PTO

Internal Advancement Opportunities

Midlands Honda,a Hudson Automotive Company, is actively seekingExperienced AutomotiveService Advisorsto join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Why chooseMidlands Hondaand Hudson Automotive Group?

Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers)

Additional Manufacture Incentives/Bonuses

Company Provided Training and Career Development

Internal Advancement Opportunities

Flexible Work Schedule (5-day Work Week, Alternating Saturdays)

Previous Customer Service Experience Required

Previous Service/Sales Experience Preferred

Other Benefits we offer:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTO
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications:

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.