Service Advisor/ASM - Bilingual

Hudson Automotive Group; Spartanburg (SC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts

Job summary

Hudson Automotive Group is seeking a Bilingual Service Advisor (English/Spanish) for Spartanburg Honda in Spartanburg, SC. The role focuses on serving as the primary liaison between customers and the service department, driving satisfaction and retention in a high-volume setting.

The position offers strong earning potential with base and commission, bonuses, and opportunities for growth within one of the Southeast's largest automotive groups.

Qualifications

• Fluent in English and Spanish.
• Strong customer service and relationship-building skills.
• Previous automotive service advisor experience preferred.
• Previous sales experience preferred.
• Experience using CRM software and technology platforms preferred.
• Excellent communication and problem-solving skills.
• Strong emotional intelligence and professionalism.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Greet customers and assist with vehicle service needs.
• Build trust and maintain strong customer relationships.
• Clearly communicate recommended maintenance and repair services.
• Prepare accurate repair estimates and service timelines.
• Coordinate with technicians to ensure efficient vehicle repairs.
• Keep customers informed throughout the service process.
• Utilize CRM and dealership software to document customer interactions.
• Deliver an exceptional customer experience that drives loyalty and retention.

Skills

Fluent English

Fluent Spanish

Customer service

Communication skills

Problem-solving

Emotional intelligence

Fast-paced environment

Tools

CRM software

Job description

Job Details

Job Location: Spartanburg Honda - Spartanburg, SC 29316-4858; Salary Range: $80,000.00 - $100,000.00 Base+Commission/year; Job Shift: Open to Closing.

Bilingual Service Advisor (English/Spanish)

Spartanburg Honda | Hudson Automotive Group

Earn $80,000 - $100,000+ Per Year | Bonuses Available

Spartanburg Honda, a Hudson Automotive Company, is actively seeking a Bilingual Service Advisor (English/Spanish) to join our award-winning, high-volume service team. If you are passionate about customer service, enjoy building relationships, and are looking for a career with exceptional earning potential and growth opportunities, we want to hear from you.

As a Service Advisor, you will serve as the primary liaison between our customers and service department, helping create an outstanding service experience while driving customer satisfaction and retention.

Why Join Spartanburg Honda?

Compensation & Rewards

• Earn $80,000 - $100,000+ annually for top performers
• Manufacturer incentives and bonus opportunities
• High-volume service department with strong customer traffic

Career Growth

• Paid training and professional development
• Internal advancement opportunities
• Career growth within one of the Southeast's largest automotive groups

Work-Life Balance

• Flexible work schedule
• 5-day work week
• Alternating Saturdays
• PTO accrual and paid holidays

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Vacation and Holidays
• Accrued Paid Time Off
• Employee Discounts on Products and Services
• Ongoing Training and Development Opportunities

Responsibilities

• Greet customers and assist with vehicle service needs
• Build trust and maintain strong customer relationships
• Clearly communicate recommended maintenance and repair services
• Prepare accurate repair estimates and service timelines
• Coordinate with technicians to ensure efficient vehicle repairs
• Keep customers informed throughout the service process
• Utilize CRM and dealership software to document customer interactions
• Deliver an exceptional customer experience that drives loyalty and retention

Qualifications

• Fluent in English and Spanish
• Strong customer service and relationship-building skills
• Previous automotive service advisor experience preferred
• Previous sales experience preferred
• Experience using CRM software and technology platforms preferred
• Excellent communication and problem-solving skills
• Strong emotional intelligence and professionalism
• Ability to thrive in a fast-paced environment

About Hudson Automotive Group

Founded in 1948, Hudson Automotive Group is a third-generation, family-owned organization representing more than 50 dealerships and over 4,000 employees throughout the Southeast. Our dealerships have earned numerous industry awards, including Toyota President's Award, Nissan Global Award, Ford President's Award, and Honda President's Award recognition.

Spartanburg Honda is an Equal Opportunity Employer.

All applicants must be able to pass pre-employment screening, including background check, motor vehicle record review, drug screening, and possess a valid driver's license.