Automotive Service Advisor

Paycom; Metairie (LA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Paid vacation/Holidays

Accrued PTO

Employee discounts

Job summary

Royal Honda, a Hudson Automotive Company, is seeking Automotive Service Advisors to join our high-volume service team. The role offers $80k+ yearly earning potential for top performers and a strong emphasis on customer service and relationship management.

Qualified candidates will have CRM experience, excellent communication, and the ability to guide customers through the service process. Competitive benefits and advancement opportunities are available.

Qualifications

• Proven experience delivering a strong customer experience.
• CRM software experience required.
• Excellent communication skills.
• Strong emotional intelligence.
• Previous customer service or service/sales experience preferred.

Responsibilities

• Guide customers through the service process.
• Deliver high-quality customer service and support.
• Promote dealership services and maintenance programs.

Skills

Customer service

CRM software

Communication skills

Emotional intelligence

Guiding customers through service

Tools

CRM Software

Job description

$80k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOFlexible ScheduleInternal Advancement OpportunitiesRoyal Honda, a Hudson Automotive Company, is actively seeking Automotive Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose Royal Honda and Hudson Automotive Group?Competitive Compensation ($80k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentInternal Advancement OpportunitiesPrevious Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#T1