Automotive Service Advisor

Hyundaiofbatonrouge La; Baton Rouge (LA); On-site; USD 60,000 - 120,000; Full time

Job summary

All Star Hyundai of Baton Rouge, a Hudson Automotive Company, is actively seeking Automotive Service Advisors to join our award-winning, high-volume service team. This role offers $60k-$120k+ yearly earning potential, plus accrued PTO and a comprehensive benefits package.

The ideal candidate has previous customer service experience, CRM software proficiency, and strong communication and emotional intelligence to guide customers through the service process from intake to completion.

Qualifications

• Previous customer service experience required.
• Ability to guide customers through the service process.
• CRM software experience.
• Excellent communication skills.

Responsibilities

• Provide exceptional customer service in the service lane.
• Explain repairs and service options to customers.
• Document repairs and notes in the CRM system.

Skills

Customer service

Communication

Emotional intelligence

CRM experience

Tools

CRM Software

Job description

Automotive Service Advisor# Automotive Service AdvisorHot JobAll Star Hyundai of Baton Rouge - Baton Rouge , LA 70817## OverviewSalary Range$60,000.00 - $120,000.00 Commission/yearJob ShiftOpen to Closing## Description**$60k-$120k+ Yearly Earning Potential for Top Performers****Yearly Accrued PTO****All Star Hyundai of Baton Rouge**,a Hudson Automotive Company, is actively seeking **Automotive Service Advisors**to join our award-winning, high-volume service team.**Hudson Automotive Group**, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 7 States concentrated in the Southeast.Why choose **All Star Hyundai of Baton Rouge** and Hudson Automotive Group?**Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers)****Additional Manufacture Incentives/Bonuses****Company Provided Training and Career Development****Previous Customer Service Experience Required****Previous Service/Sales Experience Preferred****Other Benefits we offer:*** Medical, Dental, Vision Insurance* Life Insurance* 401k with match* Paid Vacation/Holidays* Accrued PTO* Employee development through training and advancement opportunities* Employee discounts on products & services* Balanced work schedule**Qualifications:*** Proven experience delivering a strong customer experience.* Ability to successfully guide customers throughout the service process.* Customer Relationship Management (CRM) Software Experience.* Excellent communication skills.* Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.*