Automotive Service Advisor

Hudson Automotive Group; Rock Hill (SC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid Vacation

Paid Holidays

Accrued PTO

Employee discounts

Balanced work schedule

Training & career development

Internal advancement opportunities

Job summary

Rock Hill Nissan is seeking a customer-focused Service Advisor to join our high-volume service team. You will guide customers through the service process, provide accurate recommendations, and ensure a positive experience that earns repeat business.

We offer a competitive pay range ($80k-$100k+ yearly potential for top performers), comprehensive benefits, paid time off, and opportunities for internal advancement within Hudson Automotive Group.

Qualifications

• Proven experience delivering strong customer experience.
• Ability to guide customers through the service process.
• CRM software experience required.

Responsibilities

• Assist customers at the service desk and explain service options.
• Schedule service appointments and coordinate with technicians.
• Promote dealership programs and upsell when appropriate.

Skills

CRM Software Experience

Excellent Communication

Emotional Intelligence

Job description

Job Details: Job Location: Rock Hill Nissan - Rock Hill, SC 29730, Salary Range: $80,000.00 - $100,000.00 Commission/year, Job Shift: Open to Closing, $80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities

Rock Hill Nissan, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Why choose Rock Hill Nissan and Hudson Automotive Group?

• Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
• Additional Manufacture Incentives/Bonuses
• Company Provided Training and Career Development
• Internal Advancement Opportunities

Flexible Work Schedule (5-day Work Week, Alternating Saturdays)

• Previous Customer Service Experience Required
• Previous Service/Sales Experience Preferred

Other Benefits we offer:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTOEmployee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications:

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.