Automotive Service Advisor

Beach Automotive Group; Myrtle Beach (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus opportunities

Medical, dental, and vision insurance

Paid vacation and holidays

401(k) with company match

Ongoing Ford factory training and ...

Employee discounts

Supportive team environment with a ...

Job summary

Beach Automotive Group in Myrtle Beach is seeking a Ford Service Advisor to greet customers, document repair needs, and coordinate with technicians. The position offers a competitive salary of $70,000-$100,000+ per year based on experience and performance, plus performance bonuses and benefits.

Ideal candidates have automotive service advisory experience, strong communication skills, and the ability to work in a fast-paced team environment. Ford dealership experience is a plus but not required.

Qualifications

• Previous automotive service advisor experience preferred.
• Ford dealership experience is a plus but not required.
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to work in a fast-paced team environment.
• Basic computer proficiency and experience with dealership management systems preferred.
• Valid driver's license and acceptable driving record.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document repair needs.
• Recommend maintenance and repair services based on vehicle inspections and manufacturer guidelines.
• Prepare estimates and explain repair recommendations in a clear, professional manner.
• Communicate with technicians throughout the repair process.
• Keep customers informed of vehicle status and completion times.
• Ensure repairs are completed to the highest level of customer satisfaction.
• Build long-term customer relationships that encourage repeat business.

Skills

Communication

Customer service

Organization

Multitasking

Teamwork

Attention to detail

Tools

DMS

Job description

Ford Service Advisor

Compensation: $70,000 - $100,000+ per year (based on experience and performance)

Are you passionate about delivering exceptional customer service and building lasting relationships? We are looking for a motivated, customer-focused Service Advisor to join our growing Ford dealership. If you thrive in a fast-paced environment and enjoy helping customers while working with a great team, we'd love to hear from you.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document repair needs.
• Recommend maintenance and repair services based on vehicle inspections and manufacturer guidelines.
• Prepare estimates and explain repair recommendations in a clear, professional manner.
• Communicate with technicians throughout the repair process.
• Keep customers informed of vehicle status and completion times.
• Ensure repairs are completed to the highest level of customer satisfaction.
• Build long-term customer relationships that encourage repeat business.

Qualifications

• Previous automotive service advisor experience preferred.
• Ford dealership experience is a plus but not required.
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to work in a fast-paced team environment.
• Basic computer proficiency and experience with dealership management systems preferred.
• Valid driver's license and acceptable driving record.

What We Offer

• Competitive compensation: $70,000 - $100,000+ annually
• Performance-based bonus opportunities
• Medical, dental, and vision insurance
• Paid vacation and holidays
• 401(k) with company match
• Ongoing Ford factory training and career advancement opportunities
• Employee discounts
• Supportive team environment with a strong customer-focused culture

If you're ready to build a rewarding career with a dealership that values its employees and customers, we are looking for someone who is motivated, professional, and committed to providing an outstanding ownership experience for every customer.