Automotive Service Advisor

Hudson Nissan of Charleston; Charleston (SC); In loco; USD 100.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Descrizione del lavoro

Hudson Nissan of Charleston is seeking an Automotive Service Advisor to join our award-winning, high-volume service team. This role rewards outstanding customer service and proven performance in driving service revenue.

You will guide customers through the service process, communicate clearly and professionally, and coordinate with technicians to ensure timely, quality repairs. Strong CRM experience, empathy, and a client-first mindset are essential.

Competenze

• Previous Service Advisor experience required.
• Proven ability to deliver a strong customer experience.
• CRM software experience.
• Excellent communication skills.

Mansioni

• Guide customers through the service process.
• Deliver a strong customer experience.
• Coordinate with technicians to ensure timely repairs.
• Maintain accurate CRM records and follow-up with customers.

Conoscenze

Customer service

CRM experience

Communication skills

Emotional intelligence

Strumenti

CRM software

Descrizione del lavoro

$100k-$150k+ Yearly Earning Potential for Experienced Top PerformersYearly Accrued PTOInternal Advancement OpportunitiesHudson Nissan of Charleston, a Hudson Automotive Company, is actively seeking Automotive Service Advisors to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.Why choose Hudson Nissan of Charleston and Hudson Automotive Group?Competitive Compensation ($100k-$150k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentInternal Advancement OpportunitiesFlexible Work Schedule (5-day Work Week, Alternating Saturdays, Sundays Off)Previous Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Previous Service Advisor Experience RequiredProven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#T1