Automotive Service Advisor

All Star Genesis; Baton Rouge (LA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Paid vacation/holidays

Accrued PTO

Employee discounts

Flexible schedule

Job summary

Genesis of Baton Rouge, a Hudson Automotive Company, is actively seeking a Service Advisor to join our award-winning, high-volume service team.

We offer competitive compensation with a $60k-$120k+ yearly earning potential for top performers, plus comprehensive benefits, PTO, and training to advance your customer-service career.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers throughout the service process.
• CRM Software experience and proficiency.

Responsibilities

• Guide customers through the service process to ensure satisfaction.
• Maintain a positive customer experience while coordinating service workflows.
• Utilize CRM to document updates and service history.

Skills

CRM software experience

Communication skills

Emotional intelligence

Tools

CRM Software

Job description

Genesis of Baton Rouge is now part of Hudson Automotive Group (See more about us www.HudsonAuto.com)$60k-$120k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOGenesis of Baton Rouge, a Hudson Automotive Company, is actively seeking a Service Advisor to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 7 States concentrated in the Southeast.Why choose Genesis of Baton Rouge and Hudson Automotive Group?Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentFlexible Work Schedule (5-day Work Week, Alternating Saturdays)Previous Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.