Automotive Sales Support Specialist

Paylocity; Columbus (OH); On-site; USD 28,000 - 40,000; Full time

Job summary

Great Lakes Hyundai of Dublin is seeking a Sales Assistant to support the sales team with high-volume outreach and customer engagement. You will help turn opportunities into sales by staying organized, following up, and delivering exceptional service.

This role involves calling, emailing, and texting prospects, assisting with lead generation, and maintaining accurate inventory and records to ensure a smooth delivery experience.

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional, and confident.
• Experience with CRM or inventory systems preferred.
• Willingness to learn and take initiative.

Responsibilities

• Make daily phone calls, emails, and text messages to prospects and customers.
• Follow up consistently with leads, opportunities, previous customers, and pending sales.
• Assist the sales team with prospecting and lead generation activities.
• Help create a positive and professional customer delivery experience.
• Follow up with customers after delivery to ensure satisfaction and address any concerns.
• Monitor and review CSI results and help identify opportunities to improve the customer experience.
• Maintain regular communication with our existing customer base to strengthen relationships and uncover future sales opportunities.
• Assist with inventory control, including tracking inventory and updating information.
• Keep accurate records of customer interactions, follow-ups, and sales opportunities.
• Help the sales team stay organized and focused on closing opportunities.
• Identify opportunities to improve processes, customer retention, referrals, and overall sales performance.
• Take initiative and contribute ideas to increase sales and grow the business.

Skills

Strong communication

Customer service

Highly organized

CRM experience

Sales mindset

Time management

Job description

Great Lakes Hyundai of Dublin is seeking a Sales Assistant to support the sales team with high-volume outreach and customer engagement. You will help turn opportunities into sales by staying organized, following up, and delivering exceptional service.

This role involves calling, emailing, and texting prospects, assisting with lead generation, and maintaining accurate inventory and records to ensure a smooth delivery experience.