Automotive Sales & Service Appointment Specialist

Victory Toyota Charleston; Charleston (WV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking a Business Development Representative to handle inbound sales and service inquiries, schedule appointments, and coordinate with Sales and Service teams to meet customer needs. A friendly, professional, detail-oriented candidate will thrive in this role.

The position requires strong administrative skills, phone proficiency, and knowledge of automotive sales/service is a plus. Equal opportunity employer offering a professional workplace environment.

Qualifications

• Experience in administrative, clerical or call center roles is preferred.
• Calm, friendly demeanor with strong communication and interpersonal skills.
• Knowledge of automotive sales/service is a plus.

Responsibilities

• Handle inbound sales and service inquiries via phone or internet and schedule appointments.
• Coordinate with Sales and Service teams to meet customer needs.
• Track inquiries, follow up on leads, and maintain paperwork and records.
• Provide administrative support as needed.

Skills

Customer Service

Administrative Skills

Phone Skills

Microsoft Office

Education

High School Diploma or GED

Tools

Reynolds and Reynolds

Job description

Victory Automotive Group is seeking a Business Development Representative to handle inbound sales and service inquiries, schedule appointments, and coordinate with Sales and Service teams to meet customer needs. A friendly, professional, detail-oriented candidate will thrive in this role.

The position requires strong administrative skills, phone proficiency, and knowledge of automotive sales/service is a plus. Equal opportunity employer offering a professional workplace environment.