Automotive Inbound Sales & Service Coordinator

Victory Toyota of Brook Park; Brook Park (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group seeks a driven Business Development Representative to handle inbound inquiries, schedule appointments, and coordinate with Sales and Service teams. The role emphasizes strong customer service, administrative accuracy, and effective communication on a busy showroom floor.

Ideal candidates bring prior experience in similar roles, a courteous demeanor, and proficiency with office software; automotive knowledge is a plus.

Qualifications

• High school diploma or GED required.
• Previous experience in administrative or customer service roles is preferred.
• Familiarity with automotive sales/service a plus, strong communication skills.

Responsibilities

• Receive and coordinate inbound sales, showroom, service, and internet inquiries.
• Schedule appointments and confirm pending bookings; follow up as needed.
• Collaborate with Sales and Service to meet customer needs; maintain records.

Skills

Customer service

Administrative skills

Phone and email handling

Strong communication

Education

High school diploma or GED

Tools

Microsoft Office

Reynolds and Reynolds

Job description

Victory Automotive Group seeks a driven Business Development Representative to handle inbound inquiries, schedule appointments, and coordinate with Sales and Service teams. The role emphasizes strong customer service, administrative accuracy, and effective communication on a busy showroom floor.

Ideal candidates bring prior experience in similar roles, a courteous demeanor, and proficiency with office software; automotive knowledge is a plus.