Automotive Sales Manager: Lead CRM-Driven Growth

Nielsen Automotive Group; New Jersey; On-site; USD 70,000 - 110,000; Full time

Job summary

Franklin Sussex Auto Mall in New Jersey is seeking a Sales Manager to lead our dealership's sales team. A strong automotive background with appraisal and acquisition experience is required, and CRM proficiency is essential as we drive the business forward with the best tools available.

This fast-paced, upbeat environment rewards a great attitude and outstanding work ethic. The Sales Manager will coordinate with all departments to meet customer satisfaction objectives and regulatory requirements.

Qualifications

• Strong automotive sales background required.
• Experience with appraisal and vehicle acquisitions preferred.
• Proficient CRM skills for managing customer relationships.

Responsibilities

• Maintain harmony and teamwork across all departments.
• Meet customer satisfaction objectives for the dealership.
• Follow federal, state, and local vehicle sales regulations.
• Monitor leads and hold staff accountable for response times.
• Desk and close deals as needed.
• Ensure sales policy compliance and set sales/gross objectives.
• Develop improvements for underperforming salespeople.
• Train, motivate, and monitor performance of all sales staff.
• Maintain customer focus and resolve issues affecting sales.

Skills

Automotive background

Appraisal experience

CRM skills

Job description

Franklin Sussex Auto Mall in New Jersey is seeking a Sales Manager to lead our dealership's sales team. A strong automotive background with appraisal and acquisition experience is required, and CRM proficiency is essential as we drive the business forward with the best tools available.

This fast-paced, upbeat environment rewards a great attitude and outstanding work ethic. The Sales Manager will coordinate with all departments to meet customer satisfaction objectives and regulatory requirements.