Automotive Sales Manager: Lead, Close & Delight Customers

Nielsen Automotive Group; Wantage (NJ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Free college opportunity

Employee discount plans on purchases

Competitive wages

Health, dental and vision insurance

Life insurance

401k retirement account

Paid vacation and sick leave

Job summary

Franklin Sussex Auto Mall in Wantage, NJ is seeking a Sales Manager with a strong automotive background and appraisal experience to lead the sales team on the lot, in the showroom or virtual showroom. You will drive performance with best-in-class tools and CRM capabilities while maintaining a positive, fast-paced work environment.

Responsibilities include desking and inputting deals, achieving gross profit objectives, monitoring leads, and holding staff accountable for timely responses and

Qualifications

• Proven automotive sales background with appraisal and acquisition experience.
• Strong CRM skills and familiarity with dealership tools.

Responsibilities

• Maintain harmony and teamwork with all departments.
• Hit all Customer Satisfaction dealership objectives.
• Understand, keep abreast of, and comply with Federal, State, and local regulations that affect vehicle sales.
• Monitor Leads. Hold staff accountable for response times and closing ratios.
• Desking deals and closing them as needed.
• Communicate with Salespeople to ensure policies are followed and set sales/gross objectives.
• Assist in developing improvement programs for staff not meeting objectives.
• Individually train, motivate, counsel and monitor performance of all Salespeople.
• Maintain customer focus and address complaints to improve sales operations.

Skills

Automotive sales background

Appraisal experience

CRM skills

Tools

CRM software

Job description

Franklin Sussex Auto Mall in Wantage, NJ is seeking a Sales Manager with a strong automotive background and appraisal experience to lead the sales team on the lot, in the showroom or virtual showroom. You will drive performance with best-in-class tools and CRM capabilities while maintaining a positive, fast-paced work environment.

Responsibilities include desking and inputting deals, achieving gross profit objectives, monitoring leads, and holding staff accountable for timely responses and