Automotive Sales Manager: Lead Team & Growth

New Country Motor Car Group; Latham (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Job summary

New Country Motor Cars is seeking an experienced Sales Manager to lead both New and Pre-Owned departments, driving profitability and customer retention. You will manage a sales team, implement strategies, and ensure staff is trained in a uniform process across platforms.

The role requires a proven track record in automotive sales management, strong CRM and MS Office skills, and a commitment to exceptional customer service and ethical standards. Equal opportunity employer.

Qualifications

• Must have previous Sales Manager automotive management experience.
• Ability to work in a team environment and lead a diverse sales team.
• Ability to work with a state of the art CRM & MS Office Products.
• Strong Interpersonal skills; outgoing personality with expertise at developing relationships.
• Excellent appearance, verbal/written communication, strong negotiation/presentation skills.
• Demonstrated success with growing sales volume and gross profit.
• Valid driver's license.

Responsibilities

• Achieve monthly vehicle sales, gross profit, and expense forecasts for both New and Pre-Owned Sales Departments.
• Implement actions and strategies to achieve sales and gross profits objectives, Customer Service Objectives, and staffing objectives.
• Hire, train, and maintain a competent and qualified sales team including managers and Sales Leasing Consultants.
• Ensure staff is adequately trained and prepared to implement a uniform sales process. The General Sales Manager is expected to provide in dealership guidance and training for all sales staff.
• Merchandise all elements of the showroom and lot to ensure a “Customer First” experience!
• Manage New and Pre-Owned inventory in accordance with industry best practices and company standards. Including all pre-owned vehicle appraisals
• Meeting as required, with the dealership's General Manager to review performance for each department. Work with the General Manager to provide applicable solutions and strategies to improve metrics
• Work with eCommerce Department to ensure dealership websites are updated regularly and contain timely special offers and inventory is being displayed on the website in the most effective way possible
• Manage and maintain the dealership CRM. Ensure that all staff is trained and utilizing the CRM to maximize its efficiency
• Train all sales staff to effectively communicate with customers in all platforms
• Manage and create a sense of ownership when assisting customers to ensure that a high level of customer satisfaction is obtained at all times
• Directly manage all demonstration vehicles within company policy

Skills

Sales management

Automotive sales

CRM software

Team leadership

Negotiation

Tools

CDK/vAuto

MS Office

Job description

New Country Motor Cars is seeking an experienced Sales Manager to lead both New and Pre-Owned departments, driving profitability and customer retention. You will manage a sales team, implement strategies, and ensure staff is trained in a uniform process across platforms.

The role requires a proven track record in automotive sales management, strong CRM and MS Office skills, and a commitment to exceptional customer service and ethical standards. Equal opportunity employer.