Automotive Sales Desk Manager

Wilde East Towne Honda; Madison (WI); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Wilde East Towne Honda in Madison, WI is seeking an Automotive Sales Desk Manager to lead a dynamic sales team and drive performance across sales, profitability, CSI, and customer experience. You will manage daily desk operations, pricing, inventory, and strategy while coaching consultants to improve product knowledge and closing skills.

The role requires 2+ years in automotive sales management, an exceptional CSI track record, and a valid driver's license with a clean driving record.

Qualifications

• 2+ years of Automotive Sales Management experience
• Exceptional CSI track record
• Acceptable driving record and a valid driver's license in your state of residence

Responsibilities

• Lead and coach the automotive sales team to achieve sales, gross profit, CSI, and customer experience goals
• Manage daily sales desk operations, including deal structure, pricing, inventory, and sales strategy
• Monitor sales performance, identify opportunities, and provide ongoing coaching and development
• Train, cross-train, and develop Sales Consultants to strengthen product knowledge, sales skills, and closing performance
• Partner with Sales Management and dealership leadership to establish and execute sales strategies
• Support a fast-paced, customer-focused showroom while maintaining consistent sales processes and standards
• Review customer and sales activity to identify opportunities for improved performance, retention, and customer satisfaction
• Ensure sales team members follow dealership processes, policies, and compliance standards

Job description

Dealership:L0556 Wilde East Towne HondaWilde East Towne HondaHiring: Automotive Sales Desk ManagerPay: $90,000-140,000 annual salarySchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.Reports to: Sales Manager and General ManagerWhy Join Our Team?At Wilde East Towne Honda, you'll join a high-performing team where great customer experiences and teamwork go hand in hand. Our dealership has earned thousands of positive customer reviews, with recent customers consistently recognizing our team for being knowledgeable,, communicative, and committed to a smooth, low-pressure experience.Our customers specifically highlight the teamwork across our Sales and Management teams, Experience establishing communication and engagement with prospects, and employees who take the time to understand what customers need rather than simply pushing a sale.As our Sales Desk Manager, you'll have the opportunity to lead a talented sales team, develop people, drive performance, and help shape the customer experience at one of Madison's highly reviewed automotive dealerships.What You'll DoLead and coach the automotive sales team to achieve sales, gross profit, CSI, and customer experience goalsManage daily sales desk operations, including deal structure, pricing, inventory, and sales strategyMonitor sales performance, identify opportunities, and provide ongoing coaching and developmentTrain, cross-train, and develop Sales Consultants to strengthen product knowledge, sales skills, and closing performancePartner with Sales Management and dealership leadership to establish and execute sales strategiesSupport a fast-paced, customer-focused showroom while maintaining consistent sales processes and standardsReview customer and sales activity to identify opportunities for improved performance, retention, and customer satisfactionEnsure sales team members follow dealership processes, policies, and compliance standardsWhat You'll Bring2+ years of Automotive Sales Management experienceMust have a proven track record with an exceptional CSIAcceptable driving record and a valid driver's license in your state of residenceTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.