Automotive Sales Desk Manager

L0556 Wilde East Towne Honda; Madison (WI); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Wilde East Towne Honda in Madison, WI is seeking an Automotive Sales Desk Manager to lead a high-performing sales team. This role drives sales, pricing strategy, and customer experience in a fast-paced showroom environment.

Ideal candidates bring 2+ years in automotive sales management with a proven CSI track record, plus a valid driver's license. A high school diploma or equivalent is required. Competitive pay and a comprehensive benefits package accompany the role.

Qualifications

• 2+ years of Automotive Sales Management experience.
• Must have a proven track record with an exceptional CSI.
• Valid driver's license in your state of residence.
• High School graduate or equivalent, 18 years or older.

Responsibilities

• Lead and coach the automotive sales team to achieve sales, gross profit, CSI, and customer experience goals.
• Manage daily sales desk operations, including deal structure, pricing, inventory, and sales strategy.
• Monitor sales performance, identify opportunities, and provide ongoing coaching and development.
• Train, cross-train, and develop Sales Consultants to strengthen product knowledge and closing performance.
• Partner with Sales Management and dealership leadership to establish and execute sales strategies.
• Support a fast-paced showroom while maintaining consistent sales processes and standards.
• Review customer and sales activity to identify opportunities for improved performance and retention.

Skills

Automotive Sales Management

Exceptional CSI track record

Education

High School diploma or equivalent

Job description

Dealership: L0556 Wilde East Towne Honda Wilde East Towne Honda Hiring: Automotive Sales Desk Manager Pay: $90,000-140,000 annual salary Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays. Reports to: Sales Manager and General Manager

Why Join Our Team?

At Wilde East Towne Honda, you'll join a high-performing team where great customer experiences and teamwork go hand in hand. Our dealership has earned thousands of positive customer reviews, with recent customers consistently recognizing our team for being knowledgeable,, communicative, and committed to a smooth, low-pressure experience. Our customers specifically highlight the teamwork across our Sales and Management teams, Experience establishing communication and engagement with prospects, and employees who take the time to understand what customers need rather than simply pushing a sale. As our Sales Desk Manager, you'll have the opportunity to lead a talented sales team, develop people, drive performance, and help shape the customer experience at one of Madison's highly reviewed automotive dealerships.

What You'll Do

• Lead and coach the automotive sales team to achieve sales, gross profit, CSI, and customer experience goals
• Manage daily sales desk operations, including deal structure, pricing, inventory, and sales strategy
• Monitor sales performance, identify opportunities, and provide ongoing coaching and development
• Train, cross-train, and develop Sales Consultants to strengthen product knowledge, sales skills, and closing performance
• Partner with Sales Management and dealership leadership to establish and execute sales strategies
• Support a fast-paced, customer-focused showroom while maintaining consistent sales processes and standards
• Review customer and sales activity to identify opportunities for improved performance, retention, and customer satisfaction
• Ensure sales team members follow dealership processes, policies, and compliance standards

What You’ll Bring

• 2+ years of Automotive Sales Management experience
• Must have a proven track record with an exceptional CSI
• Acceptable driving record and a valid driver's license in your state of residence

High School graduate or equivalent, 18 years or older required.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!