Automotive Sales Consultant — Relationship Builder

Lhmford; Peoria (AZ); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Semi-Monthly pay

Paid holidays & paid time off

Paid training

Stock Awards

Job summary

Asbury Automotive Group is seeking an Automotive Sales Advisor in Peoria, AZ. You will engage customers via phone and email, drive the sales process, and guide buyers from inquiry to final purchase.

The role emphasizes relationship-building, strong product knowledge, and team collaboration in a fast-paced auto retail environment.

Qualifications

• Must have strong customer service orientation and communication skills.
• Experience using a CRM database to manage leads and follow-ups.
• Bi-lingual abilities are a plus but not required.

Responsibilities

• Contact customers to identify needs using the Asbury selling process.
• Build rapport to establish a network of referrals.
• Reply to internet leads with timely pricing and product information.
• Schedule and confirm showroom appointments and test drives.
• Guide customers through the buying process from start to finish.

Skills

Customer service

CRM experience

Phone skills

Relationship building

Bi-lingual (plus)

Tools

CRM database

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Semi-Monthly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• TechnicianStudent loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities