Auto Sales Consultant: Relationship Builder

Asbury Automotive Group; Annapolis (MD); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

$50,000 - $120,000 annually

Paid holidays & paid time off

Paid training

Stock Awards

Job summary

Asbury Automotive Group is seeking an Automotive Sales Advisor to respond to customer inquiries online and in-store, guiding them through the initial buying process to final sale. The role emphasizes building rapport, excellent customer service, and effective use of a CRM system to manage leads and follow-ups.

The position offers weekly pay with a pay range listed by the company, and a broad benefits package including holidays, training, and retirement plans.

Qualifications

• Customer service or guest-facing experience is preferred.
• Strong communication skills with customers and team members.
• Experience using a CRM database or similar system.

Responsibilities

• Respond to online vehicle inquiries by phone and email.
• Build rapport and identify customer needs using the selling process.
• Answer internet leads and provide pricing information in a timely manner.
• Schedule and confirm appointments; conduct test drives and vehicle walk-arounds.
• Guide customers through the buying process from start to finish.
• Maintain professional appearance and foster customer relationships.

Skills

Customer service

Communication

CRM experience

Phone skills

Bi-lingual (plus)

Tools

CRM system

Job description

Asbury Automotive Group is seeking an Automotive Sales Advisor to respond to customer inquiries online and in-store, guiding them through the initial buying process to final sale. The role emphasizes building rapport, excellent customer service, and effective use of a CRM system to manage leads and follow-ups.

The position offers weekly pay with a pay range listed by the company, and a broad benefits package including holidays, training, and retirement plans.