Automotive Sales Consultant - Customer-First Growth

Holman Enterprises; Wendell (NC); Hybrid; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off

Job summary

Leith Ford, part of Holman Enterprises, in Wendell, NC, seeks an Automotive Sales Consultant to engage customers, identify needs, and guide them to the right vehicle for a positive buying experience.

You will present features, financing options, and facilitate test drives while collaborating with sales and F&I teams to close deals. A high level of customer service and product knowledge is essential.

Qualifications

• Experience in automotive sales or a related customer service role preferred.
• Strong interpersonal and communication skills.
• Self-motivated with a results-driven approach.
• Proficient in computer systems and sales software.
• Valid Driver’s License and clean Motor Vehicle Record.
• High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Build rapport with customers to understand their automotive needs.
• Provide guidance on vehicle features, specifications, and financing options.
• Conduct test drives and highlight vehicle benefits.
• Assist with the purchase process and complete necessary paperwork.
• Stay informed about inventory, promotions, and industry trends.
• Follow up with customers post-sale to ensure satisfaction.
• Collaborates with team members to enhance the customer experience.
• Collaborates with customers, sales managers, and F&I personnel to negotiate sales prices and lease payments.

Skills

Automotive sales

Customer service

Interpersonal skills

Communication skills

Self-motivated

Driver's license

Education

High School Diploma

Tools

CRM software

Sales software

Job description

Leith Ford, part of Holman Enterprises, in Wendell, NC, seeks an Automotive Sales Consultant to engage customers, identify needs, and guide them to the right vehicle for a positive buying experience.

You will present features, financing options, and facilitate test drives while collaborating with sales and F&I teams to close deals. A high level of customer service and product knowledge is essential.