Automotive Sales Concierge – VIP Customer Experience

Empire Automotive Group; Huntington Station (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

Empire Automotive Group in Huntington Station, NY, is seeking a Sales Receptionist to be the welcoming voice of the sales department. You will greet customers and manage calls with warmth, ensuring a friendly atmosphere.

The ideal candidate will have excellent communication skills and proven customer service expertise, with a commitment to ensuring customer satisfaction. Join our fast-growing team dedicated to creating exceptional experiences.

Qualifications

• Minimum of one year of experience in customer‑facing or phone‑based service roles.
• Professional appearance and demeanor in business attire.
• Availability for a Monday–Saturday daytime schedule.

Responsibilities

• Greet customers and answer incoming calls with professionalism.
• Conduct outbound follow-up calls to ensure a positive customer experience.
• Monitor and organize customer concerns, escalating to management as needed.

Skills

Excellent communication

Interpersonal skills

Strong listening skills

Customer service expertise

Organizational abilities

Tools

Microsoft Office

Job description

Empire Automotive Group in Huntington Station, NY, is seeking a Sales Receptionist to be the welcoming voice of the sales department. You will greet customers and manage calls with warmth, ensuring a friendly atmosphere.

The ideal candidate will have excellent communication skills and proven customer service expertise, with a commitment to ensuring customer satisfaction. Join our fast-growing team dedicated to creating exceptional experiences.