Automotive Sales BDC Specialist

Balise Auto Group; Raynham (MA); Vor Ort; USD 40.000 - 75.000; Vollzeit

Benefits dieser Stelle

401k match

Health insurance

Paid time off

Paid holidays

Training & development

Weekly pay

Employee discounts

Zusammenfassung

Route 44 Toyota in Raynham, MA is seeking a Customer Service Specialist to handle calls, online inquiries, and follow up on leads. You will present financing options and guide customers to dealership resources. Competitive earning potential and a supportive, growth-oriented environment are offered.

The role includes ongoing training, benefits, and weekly pay in a fast-paced team setting where communication and positivity are valued. Flexibility and strong multitasking skills are a plus.

Qualifikationen

• Experience in customer service or call center environments is required.
• Proactive, positive, and collaborative attitude with strong communication skills.
• Proficiency in Microsoft Office and basic computer skills.
• Bilingual proficiency is a plus but not required.

Aufgaben

• Answer customer calls and establish follow-ups with sales appointments.
• Respond to internet, phone, and live chat inquiries using scripts and templates.
• Provide initial product information and direct customers to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads not ready to book an appointment or who no-show.
• Participate in team and process improvement sessions.

Kenntnisse

Customer service

CRM tracking

Microsoft Office

Team player

Tools

CRM system

Jobbeschreibung

Route 44 Toyota in Raynham, MA is seeking a Customer Service Specialist to handle calls, online inquiries, and follow up on leads. You will present financing options and guide customers to dealership resources. Competitive earning potential and a supportive, growth-oriented environment are offered.

The role includes ongoing training, benefits, and weekly pay in a fast-paced team setting where communication and positivity are valued. Flexibility and strong multitasking skills are a plus.