Automotive Sales: BDC Business Development Representative

BOWSER PONTIAC INC; Pleasant Hills (PA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Company-paid life insurance

Short-term disability

Paid time off

Career advancement

Job summary

Bowser Automotive Inc. is growing and seeks a motivated, customer-focused individual to join our Business Development Center team as a Business Development Representative.

You will be the first point of contact for customers interested in purchasing a vehicle, helping create an exceptional experience by answering questions and scheduling appointments with our sales team. If you enjoy talking with people and building relationships in a fast-paced environment, this could be the opportunity for you!

Qualifications

• Strong communication skills and the ability to build rapport over phone and online.
• Excellent listening skills and the ability to understand customer needs.
• Comfortable making outbound calls and following up with potential customers.
• Basic computer skills and the ability to learn new software and CRM systems.
• Organized, self-motivated, and able to manage multiple tasks in a fast-paced environment.
• Professional, friendly, and positive attitude.

Responsibilities

• Serve as the first point of contact for customers through website inquiries, phone calls, and online communication.
• Respond promptly and professionally to customer questions and vehicle inquiries.
• Make outbound follow-up calls, texts, and emails to engage potential customers and build relationships.
• Schedule appointments for customers with our Sales Managers and ensure a smooth transition into the dealership.
• Learn vehicle features and inventory to provide helpful information to customers.
• Maintain accurate customer information and follow-up activities within our CRM system.
• Meet department goals and performance expectations while maintaining a high level of customer satisfaction.
• Follow all Bowser Automotive policies, procedures, and safety guidelines.

Skills

Strong communication skills

Excellent listening skills

Outbound calling

CRM software

Organized and self-motivated

Professional, friendly attitude

Tools

CRM software

Job description

Bowser Automotive Inc. is growing and seeks a motivated, customer-focused individual to join our Business Development Center team as a Business Development Representative.

You will be the first point of contact for customers interested in purchasing a vehicle, helping create an exceptional experience by answering questions and scheduling appointments with our sales team. If you enjoy talking with people and building relationships in a fast-paced environment, this could be the opportunity for you!