Automotive Retail Sales Manager

Dobbs-Tire-; Illinois; On-site; USD 33,000 - 65,000; Full time

Job summary

Dobbs Tire and Auto Centers in Swansea, IL is seeking a Retail Sales Manager to lead sales efforts in a fast-paced automotive service environment. You will assess customer needs, recommend tires and services, and manage day-to-day sales operations while coaching a team to deliver exceptional customer experiences.

The role requires strong automotive knowledge, leadership, and the ability to balance customer service with shop workflow to hit store goals.

Qualifications

• Minimum of 1 year of experience in retail sales management.
• Automotive repair industry experience is preferred.

Responsibilities

• Greet customers and assess tire and auto service needs with a professional approach.
• Recommend and sell tires, services, and accessories aligned with customer needs and sales goals.
• Manage sales transactions across retail, wholesale, and national accounts accurately.
• Oversee shop workflow to balance service sales with staff and time.
• Track inventory, assist with tire stocking, and maintain organized displays.
• Perform daily opening/closing duties, handle deposits, and provide shop support.
• Lead by example to maintain a clean, customer-friendly showroom and service area.
• Demonstrate multitasking to manage customer interactions, sales activity, and priorities.

Skills

Retail sales management

Customer service

Team leadership

Communication

Job description

Dobbs Tire and Auto Centers in Swansea, IL is seeking a Retail Sales Manager to lead sales efforts in a fast-paced automotive service environment. You will assess customer needs, recommend tires and services, and manage day-to-day sales operations while coaching a team to deliver exceptional customer experiences.

The role requires strong automotive knowledge, leadership, and the ability to balance customer service with shop workflow to hit store goals.