Automotive Parts Specialist — Service, Stock & Tech Help

O'Reilly Auto Parts; Kissimmee (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

O'Reilly Auto Parts in Kissimmee, FL seeks a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, help select merchandise, and support management with tasks.

Responsibilities include processing payments, handling returns, and resolving complaints while maintaining store inventory and displays. Bilingual candidates are encouraged to apply and training will be provided.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail customers in selecting merchandise.
• Support installers and professional customers as needed.
• Process cash, checks, and card transactions accurately.
• Handle exchanges/returns per policy and resolve complaints.
• Assist with store image maker, planogram updates, and stock management.
• Perform in-store services and light maintenance of displays.
• Drive a delivery vehicle when needed and allowed by policy.
• All other duties as assigned.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts in Kissimmee, FL seeks a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, help select merchandise, and support management with tasks.

Responsibilities include processing payments, handling returns, and resolving complaints while maintaining store inventory and displays. Bilingual candidates are encouraged to apply and training will be provided.