Automotive Parts Specialist – Bilingual Customer Focus

O'Reilly Automotive Stores, Inc.; Immokalee (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Starting Day One Medical, Dental, &amp

Job summary

O’Reilly Auto Parts in Immokalee, FL is seeking a Parts Specialist to provide high level service to both retail and installer customers and to support store management in accomplishing assigned tasks.

You will greet customers, assist in selecting merchandise, process transactions, and assist with daily operations including stocking, planograms, and image updates. Bilingual candidates are encouraged to apply; familiarity with automotive parts is a plus.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Multitask by handling customers on the phone and in-store.
• Spanish language proficiency is desirable.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist managers and installers in serving professional customers.
• Process cash, checks and credit card transactions accurately.
• Handle exchanges and returns per policy and maintain cash drawer.
• Resolve customer complaints in a courteous manner.
• Perform daily store operations: stocking, planograms, inventory checks.
• Conduct in-store services (e.g., install wipers, test batteries, diagnose issues) if allowed by law.
• Occasional delivery driving when needed, with valid driving eligibility.

Skills

Customer service

Multitasking

Bilingual

Retail sales

Alphanumeric lookup

Job description

O’Reilly Auto Parts in Immokalee, FL is seeking a Parts Specialist to provide high level service to both retail and installer customers and to support store management in accomplishing assigned tasks.

You will greet customers, assist in selecting merchandise, process transactions, and assist with daily operations including stocking, planograms, and image updates. Bilingual candidates are encouraged to apply; familiarity with automotive parts is a plus.