Automotive Parts & Service Specialist

O'Reilly Auto Parts; Yulee (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver excellent service to retail and installer customers while supporting store management with daily tasks. Bilingual candidates are encouraged to apply and may help both in-store and with professional customers.

Responsibilities include greeting customers, assisting with merchandise, processing payments, and handling returns. Training and related automotive services are provided to ensure quality customer care.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist installers and professional customers as needed.
• Process payments and manage cash drawer, including credit card transactions.
• Handle exchanges and returns per policy.
• Answer store phone per policy and quote prices.
• Perform daily store operations and image updates.
• Provide in-store services (install wipers, test batteries, etc.).
• Occasionally drive a delivery vehicle if needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual

Spanish language

Education

ASE certification

Tools

Weatherly index system

Automotive parts cataloging

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver excellent service to retail and installer customers while supporting store management with daily tasks. Bilingual candidates are encouraged to apply and may help both in-store and with professional customers.

Responsibilities include greeting customers, assisting with merchandise, processing payments, and handling returns. Training and related automotive services are provided to ensure quality customer care.