Automotive Parts Specialist — Customer Service & Tech

O'Reilly Auto Parts; Wellford (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions Start

Medical, Dental & Vision Insurance

Flexible Spending Account (FSA)

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide superior service to retail and installer customers. The role supports store management in daily tasks and contributes to a positive shopping experience.

Responsibilities include greeting customers, assisting with merchandise selection, handling cash and transactions, and supporting professional customers. Spanish language skills are a plus, ASE certification desired, and ongoing training provided.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support professional customers (installers) as needed.
• Process cash, checks, and credit transactions accurately.
• Handle exchanges and returns per policy.
• Answer store phone calls and look up parts and prices.
• Assist with stocking, planograms, and store duties.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide superior service to retail and installer customers. The role supports store management in daily tasks and contributes to a positive shopping experience.

Responsibilities include greeting customers, assisting with merchandise selection, handling cash and transactions, and supporting professional customers. Spanish language skills are a plus, ASE certification desired, and ongoing training provided.