Automotive Parts Specialist - Customer Solutions Expert

O'Reilly Auto Parts; Pittsburg (KS); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Employee discounts

Benefits package

Job summary

O'Reilly Auto Parts in Pittsburg, KS is seeking a Parts Specialist to deliver high-level service to retail and installer customers, support store management, and ensure accurate transactions.

Bilingual candidates are encouraged to apply. Responsibilities include greeting customers, assisting with merchandise, handling cash, processing returns, stocking, and performing a variety of in-store services and tasks as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professionals and installer service customers as needed.
• Handle cash drawer, payments, and returns per policy.
• Answer store phone calls and quote prices.
• Perform daily store operations and image updates.
• Operate brake lathe and store test equipment after training.

Skills

Customer service

Multitasking

Alphanumeric matching

Bilingual Spanish

Education

ASE certification

Job description

O'Reilly Auto Parts in Pittsburg, KS is seeking a Parts Specialist to deliver high-level service to retail and installer customers, support store management, and ensure accurate transactions.

Bilingual candidates are encouraged to apply. Responsibilities include greeting customers, assisting with merchandise, handling cash, processing returns, stocking, and performing a variety of in-store services and tasks as needed.