Automotive Parts Specialist — Bilingual Customer Care Pro

O'Reilly Auto Parts; Lenexa (KS); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions

Starting day one medical/dental/vision

Paid time off

Tuition assistance

Descripción de la vacante

O’Reilly Auto Parts in Lenexa, KS is seeking a Parts Specialist to provide high levels of service to retail and installer customers. You will greet customers, assist with merchandise selection, process payments, and support store management with daily operations.

Bi-lingual candidates are encouraged. The role includes upselling, handling phone inquiries, and performing routine in-store services and stocking duties.

Formación

• Required: Ability to quickly match alphanumeric sequences and provide outstanding, friendly, professional service.
• Desired: Automotive parts familiarity; cataloging, Weatherly index system, ASE certification; bilingual in Spanish a plus.

Responsabilidades

• Greet customers and assist with merchandise selection in-store.
• Assist professional customers and installers; support store management.
• Answer phones, look up parts, provide quotes and upsell related items.
• Maintain and secure cash drawer, process payments and returns per policy.
• Perform daily store tasks: stocking, planogram updates, and light testing/equipment.

Conocimientos

Customer service

Bilingual

Cash handling

Upselling

Descripción del empleo

O’Reilly Auto Parts in Lenexa, KS is seeking a Parts Specialist to provide high levels of service to retail and installer customers. You will greet customers, assist with merchandise selection, process payments, and support store management with daily operations.

Bi-lingual candidates are encouraged. The role includes upselling, handling phone inquiries, and performing routine in-store services and stocking duties.