Automotive Parts Specialist – Bilingual Customer Service Pro

O'Reilly Auto Parts; Eureka (KS); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k with company match

Medical, Dental, Vision Insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Eureka, KS is seeking a Parts Specialist to deliver high-level service to retail and installer customers, greet shoppers, and assist with merchandise selection. The role also supports store management and emphasizes accuracy in cash handling and returns.

Bilingual candidates are encouraged to apply, with Spanish language skills highly valued to assist a diverse customer base. The position involves stocking, planogram updates, and occasional vehicle-delivery tasks as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail and installer customers in a friendly, courteous manner and assist in merchandise selection.
• Support managers and installer service specialists in serving professional customers as needed.
• Answer store calls per policy, look up parts, quote prices, and suggest related items.

Skills

Customer service

Multitasking

Bilingual

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts in Eureka, KS is seeking a Parts Specialist to deliver high-level service to retail and installer customers, greet shoppers, and assist with merchandise selection. The role also supports store management and emphasizes accuracy in cash handling and returns.

Bilingual candidates are encouraged to apply, with Spanish language skills highly valued to assist a diverse customer base. The position involves stocking, planogram updates, and occasional vehicle-delivery tasks as needed.