Automotive Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Winfield (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, Dental, & Vision Insurance

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Kansas to provide exceptional service to retail and installer customers and support store management in daily tasks.

The role requires greeting customers, assisting with merchandise selection, and handling transactions while maintaining stock accuracy and participating in store operations. ASE certification and Spanish language skills are valued.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service (desired).
• ASE certification (desired).
• Fluency in multiple languages (Spanish highly desired).

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support management and installer service specialists as needed.
• Handle cash, checks, and credit card transactions and process exchanges/returns.
• Perform daily store operations and service tasks (stocking, planogram, image maker).

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Kansas to provide exceptional service to retail and installer customers and support store management in daily tasks.

The role requires greeting customers, assisting with merchandise selection, and handling transactions while maintaining stock accuracy and participating in store operations. ASE certification and Spanish language skills are valued.