Automotive Parts Specialist | Customer-First & Multilingual

O'Reilly Auto Parts; Clay Center (KS); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health/dental/vision insurance

Tuition assistance

Job summary

O’Reilly Auto Parts in Kansas seeks a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, handles transactions, and promotes core service programs.

Bilingual candidates are encouraged to apply and sales-related knowledge is a plus. Responsibilities include greeting customers, assisting with merchandise, processing payments, exchanges, and returns, and maintaining store standards.

Qualifications

• Ability to deliver outstanding, friendly and professional customer service.
• Must multitask while assisting customers in-store and on the phone.
• Fluency in multiple languages is highly desired.

Responsibilities

• Greet customers and assist with merchandise selection.
• Handle cash, checks, and card transactions securely.
• Process exchanges/returns and resolve complaints.
• Support store management and installers as needed.
• Promote customer service programs and related selling.

Skills

Customer service

multitask

Language skills

Quick alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts in Kansas seeks a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, handles transactions, and promotes core service programs.

Bilingual candidates are encouraged to apply and sales-related knowledge is a plus. Responsibilities include greeting customers, assisting with merchandise, processing payments, exchanges, and returns, and maintaining store standards.