Bilingual Automotive Parts & Service Specialist

O'Reilly Auto Parts; Iola (KS); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Kansas to deliver high-quality service to retail and installer customers. You will support store management and promote customer service programs while handling merchandise, returns, and daily store operations.

Bilingual candidates encouraged to apply. The role emphasizes accurate cash handling, friendly assistance, and teamwork to ensure customer satisfaction and efficient store performance.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professionals and installers as needed.
• Process exchanges and returns per policy.
• Answer store calls, lookup parts, quote prices, and suggest related items.
• Handle cash drawer, transactions, and security.
• Maintain stock, planograms, and daily store operations.
• Operate store equipment after training and comply with requirements.
• Perform in-store services (where permitted by law).
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Kansas to deliver high-quality service to retail and installer customers. You will support store management and promote customer service programs while handling merchandise, returns, and daily store operations.

Bilingual candidates encouraged to apply. The role emphasizes accurate cash handling, friendly assistance, and teamwork to ensure customer satisfaction and efficient store performance.