Automotive Parts Specialist: Customer Service & Tech

O'Reilly Auto Parts; Varnell (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Stock plan

Tuition assistance

Job summary

O'Reilly Auto Parts in Georgia seeks a Parts Specialist to deliver a high level of service to retail and installer customers, and to support store management in assigned tasks. You will greet customers, help them select merchandise, and promote company programs.

You will also handle cash transactions, process returns, and assist with daily operations including stocking and planogram updates. This role contributes to growth and customer satisfaction.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet retail and installer customers in a friendly way and assist them in selecting merchandise.
• Promote and follow company customer service programs and related selling techniques.
• Handle cash, checks, and credit transactions securely and accurately.
• Process exchanges and returns per policy and resolve customer complaints.
• Support store operations including stocking, planogram updates, and inventory tasks.
• Assist with on-site services and occasional vehicle deliveries as needed by business.

Skills

Customer service

Multitasking

Cash handling

Fast learner

Job description

O'Reilly Auto Parts in Georgia seeks a Parts Specialist to deliver a high level of service to retail and installer customers, and to support store management in assigned tasks. You will greet customers, help them select merchandise, and promote company programs.

You will also handle cash transactions, process returns, and assist with daily operations including stocking and planogram updates. This role contributes to growth and customer satisfaction.