Automotive Parts & Service Pro

O'Reilly Auto Parts; Senoia (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Stock Purchase Plan

Job summary

O'Reilly Auto Parts in Georgia is seeking a Parts Specialist to provide high level service to retail and installer customers while supporting store management. You will greet customers, assist with merchandise selection, and handle cash and transactions with accuracy.

Responsibilities include processing exchanges, addressing complaints, and helping with daily store operations such as stocking, planograms, and occasional deliveries.

Qualifications

• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Provide outstanding, friendly and professional customer service.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet retail and installer customers and assist them in selecting merchandise.
• Assist managers and installers with service tasks and orders as needed.
• Handle cash, checks, and card transactions; process exchanges and returns per policy.
• Address customer complaints and resolve issues courteously.
• Support daily store operations, stock, planograms, and image updates; assist with freight and inventory counts.
• Occasionally drive a delivery vehicle when business needs require it.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts in Georgia is seeking a Parts Specialist to provide high level service to retail and installer customers while supporting store management. You will greet customers, assist with merchandise selection, and handle cash and transactions with accuracy.

Responsibilities include processing exchanges, addressing complaints, and helping with daily store operations such as stocking, planograms, and occasional deliveries.