Automotive Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Hawkinsville (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide excellent service to retail and installer customers and support store management in achieving daily tasks.

The role involves greeting customers, assisting with merchandise selection, handling transactions, and providing phone support. Training and potential ASE certification are encouraged, with opportunities for career growth within the company.

Qualifications

• Provide outstanding, friendly, professional customer service.
• Ability to quickly match alphanumeric sequences.
• Must be able to multitask, handling customers in person and on the phone.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installer service specialists as needed.
• Handle cash, checks, credit transactions, and returns per policy.
• Answer store calls, look up parts, quote prices, and promote related items.

Skills

Customer service excellence

Alphanumeric matching

Multitasking

Education

ASE certification

Tools

Brake lathe

Weatherly index system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide excellent service to retail and installer customers and support store management in achieving daily tasks.

The role involves greeting customers, assisting with merchandise selection, handling transactions, and providing phone support. Training and potential ASE certification are encouraged, with opportunities for career growth within the company.