Automotive Parts Specialist — Customer Service Pro

O'Reilly Auto Parts; Maurice (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions Start

Paid Time Off

Career Growth Opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, and performing routine store operations per company policies. ASE certification and bilingual abilities are valued, with opportunities for career growth within the organization.

Qualifications

• Excellent customer service skills.
• Ability to multitask in a fast-paced retail environment.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Handle cash, credit card transactions, and returns per policy.
• Answer store calls, lookup parts and quote prices, promote related items.
• Perform daily store tasks: stocking, pricing, and planogram updates.
• Conduct in-store services and basic vehicle-related tasks as trained.

Skills

Customer service

Multi-tasking

Alphanumeric matching

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, and performing routine store operations per company policies. ASE certification and bilingual abilities are valued, with opportunities for career growth within the organization.