Automotive Parts Specialist – Customer & Service Pro

O'Reilly Auto Parts; Covington (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Career Growth

Paid Time Off

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with assigned tasks.

The role involves assisting customers, processing transactions, stocking shelves, handling returns, and performing in-store services as trained. A strong emphasis on customer satisfaction and teamwork drives success in this position.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store simultaneously.

Responsibilities

• Greet customers promptly in a friendly manner and assist in merchandise selection.
• Assist managers and installer service specialists for professional customers as needed and directed.
• Handle cash drawer, accept payments, provide accurate change, and process credit card transactions.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with assigned tasks.

The role involves assisting customers, processing transactions, stocking shelves, handling returns, and performing in-store services as trained. A strong emphasis on customer satisfaction and teamwork drives success in this position.