Automotive Parts Specialist — Customer Service & Growth

O'Reilly Auto Parts; Lavon (TX); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive wages & PTO

Stock Purchase Plan & 401k starting on

Medical, Dental, Vision Insurance + FS

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and responsibilities include greeting customers, assisting with merchandise selection, and handling in-store and phone inquiries.

Responsibilities also include processing transactions, handling returns, addressing complaints, and assisting with planogram updates and daily operations.

Qualifikationen

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask, handling customers in-store and on the phone.
• Bilingual candidates encouraged to apply, Spanish helpful.

Aufgaben

• Greet retail/walk-in customers and assist with merchandise selection.
• Support management and installer service staff with tasks.
• Answer store phone calls per policy, lookup parts and quote prices.
• Process cash/credit transactions and exchanges/returns per policy.
• Address and resolve customer complaints in a friendly manner.
• Assist with planogram updates, stock checks, and stocking shelves.
• Perform in-store services (wipers, batteries, etc.) as trained.
• Occasionally drive a delivery vehicle when needed.

Kenntnisse

Customer service

Multitasking

Bilingual (Spanish encouraged)

Alphanumeric matching

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and responsibilities include greeting customers, assisting with merchandise selection, and handling in-store and phone inquiries.

Responsibilities also include processing transactions, handling returns, addressing complaints, and assisting with planogram updates and daily operations.