Automotive Parts Specialist | Customer-Centric & Growth

O'Reilly Auto Parts; Thayer (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition educational assistance

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high levels of service to retail and installer customers and to assist management with tasks. Bilingual candidates are encouraged to apply, and associates will be trained to process transactions, respond to phone inquiries, and locate parts quickly.

The role includes helping professional customers, maintaining the sales floor, and supporting daily operations such as stocking, returns, and planogram updates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Bilingual (Spanish) is highly desired.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support professional customers and installers as needed.
• Process cash/credit transactions and returns according to policy.
• Answer store phone calls and look up parts and prices accurately.
• Perform daily store tasks such as stocking and cleaning as directed.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high levels of service to retail and installer customers and to assist management with tasks. Bilingual candidates are encouraged to apply, and associates will be trained to process transactions, respond to phone inquiries, and locate parts quickly.

The role includes helping professional customers, maintaining the sales floor, and supporting daily operations such as stocking, returns, and planogram updates.