Automotive Parts Specialist — Customer Service & Growth

O'Reilly Auto Parts; Gate City (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k plan

Stock plan

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Paid time off

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. This role supports store management in daily tasks and may involve handling cash, answering calls, and assisting with pricing and returns.

The position encourages bilingual candidates and offers participation in the company’s comprehensive compensation package and growth opportunities within a stable retail environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs.
• Greet customers in a friendly manner and assist them in selection of merchandise.
• Assist managers and skilled specialists in serving professional customers as needed and directed.
• Provide excellent service to customers calling the store on the phone and quote prices.

Skills

Alphanumeric matching

Customer service

Multitasking

Tools

POS system

Cash handling

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. This role supports store management in daily tasks and may involve handling cash, answering calls, and assisting with pricing and returns.

The position encourages bilingual candidates and offers participation in the company’s comprehensive compensation package and growth opportunities within a stable retail environment.