Automotive Parts Specialist & Customer Champion

USA GPC Genuine Parts Company; Annapolis (MD); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan: 401(k) with company-m

Paid Time Off

Job summary

USA GPC Genuine Parts Company operates a NAPA-brand store focused on delivering high-quality automotive parts solutions to retail and wholesale customers. You will support in-store sales, inventory handling, and delivery coordination to ensure fast, accurate service.

With a strong emphasis on customer engagement, you will use product knowledge to resolve inquiries, process transactions, and help maintain a welcoming, efficient store environment.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries, pull and prepare orders for customers and drivers.

Skills

High School Diploma or GED

Valid Driver’s License

Strong communication

Customer-focused

Willingness to learn

Education

High School Diploma or GED

Job description

USA GPC Genuine Parts Company operates a NAPA-brand store focused on delivering high-quality automotive parts solutions to retail and wholesale customers. You will support in-store sales, inventory handling, and delivery coordination to ensure fast, accurate service.

With a strong emphasis on customer engagement, you will use product knowledge to resolve inquiries, process transactions, and help maintain a welcoming, efficient store environment.