Auto Parts Solutions Specialist — Retail & Wholesale

USA GPC Genuine Parts Company; Copley (OH); Sur place; USD 31 000 - 42 000; Plein temps

Résumé du poste

The Store Pro at USA GPC Genuine Parts Company serves as the primary contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience. The role focuses on automotive parts solutions for retail and wholesale customers, using product knowledge to support the team and drive store performance in a fast-paced environment.

With strong opportunities for growth, this position emphasizes customer engagement, accurate parts identification, and

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.

Description du poste

The Store Pro at USA GPC Genuine Parts Company serves as the primary contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience. The role focuses on automotive parts solutions for retail and wholesale customers, using product knowledge to support the team and drive store performance in a fast-paced environment.

With strong opportunities for growth, this position emphasizes customer engagement, accurate parts identification, and