Automotive Parts Specialist — Customer-Focused & Fast-Paced

NAPA Auto Parts; Yukon (OK); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

The NAPA Auto Parts Store is seeking a Store Pro who will be the main contact for customers in the retail store, representing the NAPA brand and delivering a high-quality experience. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and customer engagement.

This role offers a clear entry point within the organization with opportunities to grow, working closely with a store team

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Connaissances

Communication skills

Customer-focused mindset

Problem-solving abilities

Team collaboration

Formation

High School Diploma or GED

Outils

POS systems

Inventory/catalog tools

Delivery management systems

Description du poste

The NAPA Auto Parts Store is seeking a Store Pro who will be the main contact for customers in the retail store, representing the NAPA brand and delivering a high-quality experience. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and customer engagement.

This role offers a clear entry point within the organization with opportunities to grow, working closely with a store team