Automotive Parts Specialist - Bilingual

O'Reilly Auto Parts; El Cajon (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to both retail and installer customers. The role supports store management in completing daily tasks and ensuring high standards of customer care.

Bilingual candidates are encouraged to apply and will be valued for assisting a diverse customer base while helping maintain order in a busy store environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Promote and follow all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot).
• Greet customers promptly and assist them in selecting merchandise.
• Assist managers and installers in serving professional customers as needed.
• Complete assigned company training relevant to position.
• Answer store calls, look up parts and quotes, and upsell related items.
• Maintain cash drawer and process cash, checks, and card payments.

Skills

Customer service

Multitasking

Alphanumeric matching

Automotive parts knowledge

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to both retail and installer customers. The role supports store management in completing daily tasks and ensuring high standards of customer care.

Bilingual candidates are encouraged to apply and will be valued for assisting a diverse customer base while helping maintain order in a busy store environment.