Automotive Parts Specialist — Bilingual & Customer-Focused

O'Reilly Auto Parts; Plymouth (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k with employer contributions

Medical, Dental, Vision Insurance

Paid Time Off

Tuition Educational Assistance

Stock Purchase Plan

Career Growth Opportunities

Team Member Wellbeing Programs

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

Responsibilities include greeting customers, assisting with product selection, processing transactions, and handling returns while maintaining accuracy and a friendly demeanor. Bilingual candidates encouraged to apply and growth opportunities exist within the team.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers in-store and on the phone.

Responsibilities

• Greet customers promptly and assist with merchandise selection.
• Process transactions, returns, and payments securely.
• Answer store calls, lookup parts, quote prices, and promote related items.

Skills

Customer service

Multitasking

Verbal/written communication

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks.

Responsibilities include greeting customers, assisting with product selection, processing transactions, and handling returns while maintaining accuracy and a friendly demeanor. Bilingual candidates encouraged to apply and growth opportunities exist within the team.